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Your order is currently being processed in our system and may not yet be filled at our distribution center. Once it is packed and shipped, we will have tracking and delivery information available
When will I get my order?
We ship many orders within 10 to 15 business days. Please note estimated delivery times do not include weekends and deliveries only occur on business days. Some International orders may be delayed up to 45 days. Order delays can occur for a variety of reasons. In the event your order has not shipped promptly, please understand we are doing our best to adjust our estimated delivery for popular items. We deliver via UPS, FedEx, DHL and common carriers for freight deliveries. We do not do overnight or expedited shipping.
When will I be charged?
Payments made with credit card, debit card or check card are processed when the order is placed. Many financial institutions place temporary authorization holds on accounts to make sure funds are available for a purchase. These appear as pending charges that temporarily lower your available balance. A copy of the invoice is sent to your order email address. A tracking number will be sent via email when your order has shipped.
How do I pay for my order?
Payments are processed when the order is placed. We accept Visa, MasterCard, Discover, American Express, Visa Checkout, Amazon Pay and Paypal.
How do I Cancel, Modify or Add to my order?
Orders cannot be canceled, modified or changed once they are submitted. If you are no longer in need of the item(s) and would like to start a return, please visit our page to learn more.
Why wasn’t I refunded my full amount?
Please be aware that when returning a product shipped free, your refund may be subject to the actual outbound shipping and return shipping of the order. Refunds will be processed back to the original method of payment within one to two weeks.
Frequently Asked Questions
Shopping Information
DO YOU SHIP INTERNATIONALLY?
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WHAT SHIPPING METHODS ARE AVAILABLE?
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HOW LONG WILL IT TAKE TO GET MY PACKAGE?
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Orders and Returns
HOW DO I PLACE AN ORDER?
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HOW CAN I CANCEL OR CHANGE MY ORDER?
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WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
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Payment
WHAT PAYMENT METHODS ARE ACCEPTED?
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DO YOU SHIP INTERNATIONALLY?
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WHAT PAYMENT METHODS ARE ACCEPTED?
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Returns
IS BUYING ON-LINE SAFE?
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DO I HAVE TO PAY ANYTHING TO RETURN MY ITEMS?
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HOW DO I RETURN AN ITEM?
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